Privacy policy

  1. Data protection in brief

General information:
We attach great importance to the protection of your data and the protection of your privacy. We therefore inform you below about the collection and use of personal data when using our website. With this data protection declaration, users receive information about the type, scope and purpose of the collection and use of their data, which is collected and used by the person responsible. We have taken technical and organisational measures to ensure compliance with data protection regulations. Our offers are subject in particular to the provisions of the European Data Protection Ordinance (DSGVO), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). Despite all efforts, absolutely secure protection is not possible. Personal data are all data with which you can be personally identified.

Responsible body: who is responsible for data collection on our website?
Responsible for the collection, processing and use of your personal data in the sense of the Federal Data Protection Act is AquaCare GmbH & Co. KG, Am Wiesenbusch 11, 45966 Gladbeck, Germany.

Collection, processing and use of anonymous data on our sites: aquacare.de; aquacare-shop.de; oceanmaster.de, oceanmaster-info.de
You can visit our website without providing any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data which do not allow any conclusions to your person:

  •     Name of the website,
  •     file,
  •     Date,
  •     Amount of data,
  •     Web browser,
  •     Web browser version,
  •     Operating system,
  •     Domain name of your internet provider,
  •     Referrer URL (the page from which you accessed our site),
  •     IP address.

These data are administered by strato.de and 1&1.de.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. These data are processed in order to optimize the use of our site.
You have the right to obtain information about this data at any time, to block or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. You also have the right of appeal to the competent supervisory authority.

  1. General Information and Mandatory Information

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against unauthorized access by third parties is not possible.
Many data processing processes are only possible with your consent. You can revoke an already given consent at any time. An informal message by email, fax or letter is sufficient. The legality of the data processing up to the revocation remains unaffected by the revocation.
In the event of breaches of data protection law, the person concerned has a right of appeal to the competent supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
We herewith object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

  1. data collection on our websites

Collection, processing and use of personal data on our sites: aquacare.de; aquacare-shop.de; oceanmaster.de, oceanmaster-info.de
We collect personal data exclusively on the site aquacare-shop.de (details about personal or factual circumstances of a certain or identifiable natural person) only to the extent provided by you.
The processing and use of your personal data takes place for the fulfilment and processing of your order as well as for the processing of your inquiries. All personal transactions (contact form, orders, watch lists) are only carried out in encrypted form (https:). As soon as you have registered on our site or entered the checkout area, the data is encrypted (https:). Surfing without registration is not encrypted.
After complete contract processing, all personal data will first be stored under consideration of tax and commercial law storage periods and then deleted after expiry of the period, if you have not agreed to further processing and use.

Passing on of personal data
Your data will not be passed on to third parties without your express consent. Excluded from this are only our service partners, which we need to process the contractual relationship. In these cases we strictly observe the requirements of the Federal Data Protection Act. The scope of data transmission is limited to a minimum.

Integration of third-party services and content
Our offer may include content, services and performances of other providers. These include maps provided by Google Maps, videos from YouTube and graphics and images from other websites. In order for this data to be called up and displayed in the user's browser, the transmission of the IP address is absolutely necessary. The providers (hereinafter referred to as "third-party providers") thus perceive the IP address of the respective user.
Although we make every effort to use only third-party providers who only need the IP address to deliver content, we have no influence on whether the IP address may be stored. In this case, this process is used for statistical purposes, among other things. If we have knowledge that the IP address is stored, we point this out to our users.

cookies
Our Internet pages use so-called cookies in several places. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. However, if cookies are deactivated, the functionality of this website may be limited.
Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this data protection declaration.

Server log files:
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  •     Browser type and browser version
  •     operating system used
  •     referrer URL
  •     Host name of the accessing computer
  •     Time of the server request
  •     IP address

These data are not combined with other data sources.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Registration of this website
You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.
In the event of important changes, such as the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.
The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing already carried out remains unaffected by the revocation.
The data collected during registration is stored by us as long as you are registered on our website and is subsequently deleted. Legal retention periods remain unaffected.

Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable or invoice the user for the use of the service.

Data transfer upon conclusion of contract
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned to process payments.
A further transmission of the data will not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Newsletter data:
If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for the dispatch of the requested information and do not pass these on to third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing processes already carried out remains unaffected by the revocation.
The data you provide us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. for purchase transactions or registration data) remain unaffected by this.

  1. plugins and tools

YouTube
Our website uses plugins from Google's YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on how we handle user data, please see YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

Use of web trackers
This website uses etracker technology (www.etracker.de) to collect and store anonymous data for marketing and optimization purposes. These data are used to create user profiles under a pseudonym. Cookies may be used for this purpose, which however collect and store data exclusively in pseudonymous form. The data will not be used to personally identify the visitor to this website and will not be combined with data about the bearer of the pseudonym. The collection and storage of data can be revoked at any time with effect for the future.

  1. payment provider

PayPal
On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you choose to pay via PayPal, your payment details will be sent to PayPal.
Your data will be transmitted to PayPal on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfil a contract). You have the possibility to revoke your consent to data processing at any time. A revocation has no effect on the effectiveness of data processing operations in the past.

  1. The right to oblivion

Duration of data storage
We store your data for as long as necessary to fulfil our contractual, pre-contractual and legal obligations. In particular, the storage of your data in accordance with our online registration form will be set up on a permanent basis. If this is no longer necessary or if you request deletion, your data will be deleted, unless there are legal retention obligations (e.g. under commercial or tax law; retention for up to ten years) or a legitimate interest (e.g. for the enforcement of claims). If necessary, we block the data. To be able to consider a data lock at any time, it is necessary to keep the data in a lock file for control purposes. The final deletion of blocked data is carried out under the same conditions mentioned above.

Information, correction, blocking and deletion of data
You have the right to free information about your stored data as well as the right to correction, deletion or blocking at any time. Contact us on request. You will find the contact details in our imprint.

last update: 07.05.2018